Customer Engagement Insurance Solution
Build trust, loyalty and retention by making your customer relationship tangible, authentic and relevant.
Roost Connects Insurance Policyholders Worldwide
Roost has developed a Customer Engagement Solution to provide instant customer access and meaningful brand interactions, putting your company and brand at the forefront for policyholders.
The Roost Telematics Solution
Monitor real life situations, in real time.
Policyholders place smoke alarm, water leak detector and garage door sensors throughout their homes.
Mobile App & Services
If something goes wrong, the app will send a notification to both the policyholder and insurer with the ability to communicate in real time. Plus, the app offers quicklinks to local service pros, weather alerts and self-service carrier support content .
Use data analytics to proactively contact your policyholder, inform underwriting decisions and assess policyholder risk.
Increase NPS, retention and brand affinity by putting your brand in front of your policyholders 1-2 times / month.
Turn Key 90-Day Deployment
No IT resources or big budget required, Roost takes care of it all!
Easy to implement
guaranteed rapid implementation, done in 90 days.
Roost handles all fulfillment
shipping sensors directly to policyholders.
Fully managed customer journey
customized to fit your business model.
Validated best practices
to optimize the adoption and activation of sensors in the home.
Smart Sensors Your Policyholders Will Trust and Love
Monitor real life situations, in real time.
Water Leak and Freeze Detector
Enables early detection of home problems like water leaks, humidity and freezing pipes.
9V Smart Battery
Transform existing CO and smoke alarms into a Smart Alarm to get notified if a smoke alarm sounds.
Garage Door Sensor
Sends a notification to your policyholder’s smartphone letting them know the state of their garage door: open or closed.
Custom Co—Branded App
Keep your brand front and center with your policyholders when they need you most.
Launch in 90 Days
A fully customized and supported solution
delivered from start to finish in 90 days.
Relevant Customer Engagement
The co-branded app experience and content create personalized, timely and actionable interactions.
Roost provides device data, NPS metrics and consumer sentiment directly back to providers.
Lower Claim Costs
Get early notification from policyholders in order to reduce claim time and overall costs.
Personalized, Timely and Actionable App Services
Integrated services make the co-branded app useful on a regular basis – putting your brand visibility at the forefront of every notification and interaction.
Have a water leak alert? Get a phone call from a pre-screened local plumber in less than 90 seconds!
The Weather Company, an IBM Business
Policyholders can get hyper-local emergency weather alerts to notify them of situations that may impact their home allowing them to take action and prevent losses.
The Largest & Fastest Growing Home Telematics Solution for Insurance Partners Worldwide
“Roost has great technology and a strong team and I am excited about how this investment supports our ambition to empower our customers to prevent bad things from happening, rather than fixing it when something goes wrong.”
“Roost’s Home Telematics and Smart Sensor solutions allows Bankers a great way to drive new enrollment across the competitive state of Florida by connecting with our policyholders through a valuable engagement tool.”
“The opportunity to work with Roost and the Home Telematics Program to deploy smart sensors will have a direct and immediate positive impact on our customers. HTP will help us tap into critical and objective data that will guide us in engaging with customers.”
“Through the new Roost smart water leak detectors, we are able to provide our clients with a simple and intuitive water damage solution that they can install themselves,”
“The HTP also allows us to receive critical and objective analytics that can help us better engage with and help policyholders, while also helping inform how we can best write our policies to protect them.”
”We chose Roost’s Home Telematics and Smart Sensor solutions for our pilot given the product’s ease of use and data platform. Innovation in the service of customer care is at the core of both of our companies.”
“Together we are pairing valuable innovative devices with excellent insurance that delivers protection and priceless peace of mind around the home for our customers.”
“Roost’s simple, affordable telematics solution helps GuideOne agents and brokers nurture a digital relationship with commercial clients and supports claims mitigation for preventable water leaks.”
“One of our core strategies at Hippo Insurance is to help our customers prevent losses and to avoid losses in the first place. The early detection of water leaks by Roost’s smart sensor device certainly accomplishes this.”
“Together we will deliver smart sensors that give our customers the best technology to mitigate their risk of water and fire loss. At the same time, the initiative enables us to deepen our ongoing relationship with policyholders and agents.”
“Not only will our agreement with Roost deliver smart sensors that give our customers the best new tools to mitigate their risk of water and fire loss, but they also strengthen our relationship and regular engagement with our policyholders.”
“Roost’s innovative solutions enable us to better connect with and understand our members while also delivering us all a new way to mitigate water related loss.”
“By incorporating Roost’s platform and smart sensors into our offerings we are not only helping improve safety and security, we are protecting our consumers’ assets and looking to help reduce claims costs for our Insurance panel.”
“Roost was chosen as our home telematics partner after a thorough review of both European and American smart sensor offerings and suppliers. It was Roost that had the easy to use innovative technology offerings as well as the deep understanding of our evolving needs.”
“With their strategic focus on the insurance industry, it is no surprise that they should be the company to lead the charge for the Home Telematics Program.”
“USAA is investing in Roost because we see an opportunity to improve our members’ lives by keeping their homes and families safe.”